People usually hear about mediation through their solicitors, friends or the media. Once both parties have confirmed that they are happy to try mediation, an appointment will be made. Depending on the type of conflict, different process models will be used. The mediator will work with the parties in a series of sessions over a period of weeks, or over the course of one day. You do not have to be in the same room as the other person, though sometimes the mediator will suggest this.
Everything you tell the mediator is confidential. No information relating to the mediation will be passed on to anyone else without the consent of the parties.
Mediation is a voluntary process and the parties, and the mediator can terminate the process at any time if it isn’t working.
The fee is usually charged on a per session basis for family mediation, and a per day or per hour basis for other types of mediation. Normally both (or all) parties share the fees equally unless another arrangement has been agreed. In some instances, the fees might be paid by an outside agency.
For more information on the duties and obligations of a mediator see the Code of Practice of the Mediators’ Institute of Ireland.